Frequently Asked Questions

Most EV charger installations are completed within 2 to 4 hours. More complex setups, such as longer cable runs or switchboard upgrades, may take longer. We’ll provide a clear timeframe before starting so you know exactly what to expect.

Yes, all our technicians are fully licensed, certified and insured. We comply with all Victorian safety regulations and standards across every job.

It completely depends on the job. Please reach out to our team for more information.

We cover the whole greater Victoria region, including Melbourne and the surrounding suburbs. If you’re uncertain whether we service your area, just get in touch and we’ll let you know.

Yes, we back our work with comprehensive warranties. We stand behind the quality of our installations and repairs.

Not necessarily. Many homes can handle an EV charger on their existing switchboard, but older systems or boards with limited capacity might need an upgrade. First, we assess your setup and inform you of any necessary changes before installation.

The price depends on the charger you choose, how far it sits from your switchboard, and whether you need any electrical work first. A standard home install is usually straightforward. Give us the details of your setup and we’ll give you a figure before any work starts.

Yes. Most Melbourne homes run on single-phase and can handle a 7kW charger with no trouble, which adds roughly 40km of range per hour. Three phase homes can go up to 22kW if the car supports it.

Either works. We can supply and install a charger to suit your car and your budget, or fit a unit you’ve already bought. If you’re still deciding, we’ll talk you through the options.

We install all the major brands used in Australia, including Tesla, Zappi, Fronius, Wallbox and Ocular. If you have a specific model in mind, let us know and we’ll confirm it suits your property.

Distance isn’t usually a problem. Longer cable runs cost a bit more and may need a heavier cable to avoid voltage drop, but we can reach most garages, carports and driveways. We’ll measure it up during the assessment.

Yes, though strata properties need a bit more planning. You’ll generally need approval from your owners’ corporation, and we may need to look at where the power is coming from and how it gets billed. We’ve done plenty of these and can help you work through it.

No. Home EV charger installation doesn’t require a permit in Victoria. It does have to be done by a licensed electrician and comply with AS/NZS 3000 wiring rules, which we take care of.

Yes. A smart charger can be set to draw from your solar system so you charge on your own power during the day instead of pulling from the grid. If you already have panels, tell us the inverter model and we’ll recommend a charger that pairs with it.

The portable cable that comes with most EVs plugs into a normal power point and charges very slowly, often 15 to 20 hours for a full battery. It’s fine as a backup, but it isn’t designed for daily use. A wall charger is faster, safer and puts far less strain on your household wiring.

With a 7kW wall charger, most cars go from near empty to full overnight. Actual time depends on your battery size and how much charge is left. Most people top up as they go rather than running the battery flat.

Yes. EV chargers made for outdoor use are weather rated and handle Melbourne conditions without any issue. We’ll mount it somewhere sensible for your parking spot and make sure the cable reaches your charge port.

We do. That covers workplace parking, fleet depots, apartment buildings and customer chargers for retail sites. Multi charger sites usually need load management so the system shares power properly, and we’ll design that as part of the job.

Yes. We repair faulty chargers, replace units that have failed and take over installs that weren’t done properly the first time. If your charger keeps dropping out or tripping the circuit, give us a call and we’ll diagnose it.

Someone over 18 needs to be there to give us access and to confirm where you want the charger mounted. Once we start you don’t need to hover. We’ll walk you through how it works and hand over the paperwork before we leave.

Yes. Every install comes with a Certificate of Electrical Safety, which is a legal requirement in Victoria and proof the work meets standard. Hang onto it, as your insurer may ask for it.